Worst Nursing Homes in Naperville

Nursing home abuse and neglect are rampant in the United States. Some of the worst Illinois nursing homes can be found in Naperville and the surrounding area. In these facilities, poor care services, low staff levels, and administrative failures are placing residents in harm’s way. 

In this article, we will explore some of the issues in Illinois nursing homes and the worst facilities in Naperville. 

How Nursing Homes Are Rated in Naperville

To ensure your well-being or the health of a loved one, it is essential to research local nursing homes before anyone moves in. There are several ways to evaluate these facilities in the Naperville, IL area. 

Medicare’s Nursing Home Compare Website

Medicare.gov offers information on most nursing homes through the facility comparison tool. This page allows you to search for specific facilities and view nursing home ratings, past inspection reports, and violations. 

Centers for Medicare & Medicaid Services (CMS) Star Rating System

The Centers for Medicare and Medicaid Services created a five-star rating system to assess nursing homes nationwide. All eligible Illinois nursing homes receive an overall score based on ratings for health inspections, staffing, and quality measures. A one-star rating is considered “much below average,” and every rehab center on this list has a one or two-star overall score (please note that scores are subject to change). 

Illinois Department of Public Health (IDPH) Nursing Home Information

You can research violation reports for Illinois nursing homes on the Illinois Department of Public Health website. This tool will give you more insight into recent deficiencies in local facilities. You can also file an official complaint against a nursing home on this site. 

Special Focus Facilities and Candidates

Some Illinois-based nursing homes with low ratings are included in the Special Focus Facility (SFF) program through CMS. These facilities have a long history of violations, so they are flagged for consumers. A low-quality care center that may soon be flagged is considered an SFF program Candidate. 

List of the Worst Naperville, Illinois Nursing Homes

1. The Pearl of Naperville

This health care center has a one-star overall rating from the Centers for Medicare and Medicaid Services. It also has a consumer alert attached to the CMS website because of a history of abuse. 

The facility has paid $193,366 in four federal fines in the last three years. The previous standard inspection of the facility also uncovered 21 health citations, which far exceeds the national average of 9.6. Some of the most notable violations mentioned in recent years include:

1. A failure to keep medication error rates below 5%;
2. A failure to protect each resident from all types of abuse, including physical, mental, and emotional abuse;
3. A failure to procure food from approved sources and serve it according to professional standards;
4. A failure to provide and implement an infection prevention and control plan;
5. A failure to educate staff and residents on the COVID-19 vaccination;
6. A failure to provide care and assistance to perform daily living activities for residents who require such services;
7. A failure to provide enough nursing staff to meet the everyday needs of Illinois residents;
8. A failure to ensure the nursing home area is free of accident hazards and provide adequate supervision to prevent falls.
9. Meadowbrook Manor—Naperville

This rehab center has one-star scores across three of the four categories on the CMS website, which include overall, staffing, and quality measures. The only slight improvement is a two-star rating for health inspections, which is still below average. The facility has been fined three times in the last three years for a total of $234,465. 

Sixteen complaints against the nursing home have led to health citations during this same period. Additionally, the most recent standard inspection, conducted in October 2024, listed fifteen health citations. Again, this is a significant increase from the national average of 9.6 citations in a standard skilled nursing facility inspection. 

Here are some of the most severe deficiencies at this rehabilitation center in recent years:

1. A failure to provide appropriate pressure ulcer care;
2. A failure to assist with daily living activities;
3. A failure to procure food from approved sources and serve it according to professional standards;
4. A failure to ensure all biologicals were locked away in separate compartments;
5. A failure to protect all residents from all types of abuse or neglect;
6. A failure to ensure skilled nursing facility services meet professional standards of quality;
7. A failure to keep the nursing home area free of accident hazards and provide sufficient supervision;
8. A failure to provide appropriate treatment and care according to each resident’s care plan and preferences;
9. Alden Estates of Naperville

The final entry on this list is another two-star rehab center according to CMS ratings. The last standard inspection resulted in eleven health citations, which is slightly more than the national average. 

However, 24 complaints against the facility have led to health citations in the last three years. This troubling trend indicates many nursing home residents are suffering from mistreatment, abuse, or neglect. Here are some of the specific violations against this health care center in recent years:

1. A failure to maintain a sufficient Quality Assessment and Assurance group;
2. A failure to ensure each resident receives food according to their dietary needs;
3. A failure to ensure residents are free from significant medication errors;
4. A failure to provide sufficient pharmaceutical services for all residents;
5. A failure to provide and implement an infection prevention and control plan;
6. A failure to honor the resident’s right to a dignified existence;
7. A failure to report abuse or neglect allegations to the appropriate authorities in a timely manner;
8. A failure to immediately inform the resident, their doctor, and their family members of changes that affect the resident.

Common Deficiencies Found in Naperville Nursing Homes

If a facility has a one or two-star CMS rating, it likely faces some of the most common challenges in nursing homes. These centers are considered below average or much below average, which is usually reflected in the number and severity of violations discovered in inspections. 

Here are a few violations that may exist in underperforming institutions in Naperville:

• Infection prevention and control failures
• Inadequate staffing and improper training
• Medication errors and mismanagement
• Inadequate nutrition and hydration support
• Unclean premises
• Improper patient monitoring
• Pressure ulcers and poor wound care

Signs of Abuse and Neglect in Nursing Homes

If you have a loved one in a healthcare center, you may be the first line of defense against abuse or neglect. Watching for these warning signs could protect your family members from mistreatment. Some of the most common signs of abuse and neglect in a healthcare center include:

• Physical abuse – Bruises, fractures, unexplained injuries
• Neglect – Malnutrition, dehydration, bedsores, poor hygiene
• Emotional abuse – Withdrawal, fear, agitation, behavioral changes
• Financial exploitation – Missing belongings, financial document changes, unauthorized purchases
• Sexual abuse – STDs, pain, bleeding

Legal Rights of Nursing Home Residents in Naperville

State and federal laws, such as the Federal Nursing Home Reform Act, grant nursing home residents certain rights. Some of the most important regulations include the right to be free from abuse and neglect, the right to a dignified existence, and the right to participate in care planning or refuse treatment. 

What to Do if You Suspect Abuse or Neglect in a Naperville Nursing Home

If family members suspect their loved ones are experiencing abuse or neglect in a healthcare center, taking action is essential. First, document your concerns by taking notes, photos, and videos. Report your suspicions to the nursing home administrative staff. Contact the long-term care ombudsman program in Illinois to speak to an advocate. Lastly, consult an experienced Naperville personal injury attorney if you are considering a lawsuit for abuse or neglect. 

Filing a Lawsuit for Nursing Home Abuse or Neglect in Naperville

A lawsuit can be a complex process, so it is important to work with a knowledgeable law firm when pursuing compensation. The process will involve investigating your claim, gathering evidence, determining liability, filing the complaint in court, and negotiating a settlement. In some rare cases, the case could end up in civil court. 

Statute of Limitations for Nursing Home Abuse Claims in Naperville

There is a time limit for filing a lawsuit for nursing home abuse or neglect in Illinois. Plaintiffs typically have two years from the date of discovering the abuse to pursue compensation, with few exceptions. If you wait too long, your case may be dismissed entirely. 

What Damages Can Be Recovered in a Nursing Home Neglect Case?

A lawsuit seeks to hold the facility accountable and seek compensation for legal damages. Economic damages may include lost income, medical expenses, and future medical costs. Non-economic damages include emotional distress, pain and suffering, and loss of enjoyment of life. 

Contact a Naperville, IL, Nursing Home Attorney for a Free Consultation

The Rosenfeld Injury Lawyers team has vast experience supporting victims of nursing home abuse and neglect. Our team will help you build a strong case to increase your chances of winning fair compensation for your suffering.  

Call us today at 888-424-5757 or complete our online form to request a free consultation.