When the integration and implementation of an ERP software system starts going off the rails and all sides begin pointing fingers at each other, often many of the user’s fingers point at the vendor’s project manager.
In a way, this is understandable, even before the root causes behind the looming failure are known. The project manager is supposedly in charge, ensuring that all of the pieces fit together, and it is his or her job to make the system work smoothly.
Often, it turns out the project manager is at least partially responsible.
Yet, if the user’s senior executives are
Continue Reading Preventing an ERP Project Manager From Failing

Many organizations are looking at ways to restart ERP projects that were deferred when the pandemic forced widespread lockdowns. Whether a company was in the midst of upgrading a legacy system or had been on the verge of moving forward on their first ERP software system, we suggested five ways senior executives can fast-track an ERP transformation safely and cost-effectively during the COVID-19 pandemic while warding off a potential “train wreck” as they recalculate and recalibrate their overall technology strategy.
At the same time, it is important for users to recognize that both vendors and integrators of ERP
Continue Reading Avoiding Problems With an ERP Restart During COVID-19

As we wrote recently, a global survey of senior technology executives conducted by KPMG and Oracle revealed that worrying about data security is the thing that most keeps them awake at night. The concern is especially acute for data stored in the cloud, but it also exists for on-premises servers.
For users of ERP software systems, this can be especially troubling. Every ERP system may hold a wealth of information about everything from production techniques to the supply chain and customers, from financial data to employee information, and other highly sensitive, often proprietary secrets.
ERP data security continues to loom
Continue Reading Five Must-Do’s When Assessing ERP Data Security

A debate is raging between some politicians and public health officials over the timing of reopening the economy. Noisy arguments in the news media, on Facebook or Twitter aside, the fact is that corporate executives need to be thinking seriously about the status of planned ERP software system upgrades or proceeding with projects that were slowed or put on hold during the COVID-19 emergency.
A recent report from McKinsey & Co. suggests that a corporate reopening strategy needs to include shifting IT and technology to what amounts to a restart mode. Prime among them is accelerating digital transformations to ensure
Continue Reading Five Ways ERP Transformations Can Be Fast-Tracked Despite COVID-19

In July, the European Court of Justice ruled that the Privacy Shield, which allows for the transfer of data on European Union (EU) residents to the United States, is invalid. Privacy Shield certification was granted to companies if they met certain requirements regarding data security and information use.
The agreement between Washington and Brussels ensured that U.S. companies adhered to EU standards on data protection and privacy. In exchange, businesses were able to shift personal data on EU residents. But the high court ruled that American laws do not provide adequate protection for personal data.
While the
Continue Reading What Losing the EU Privacy Shield Means for ERP Users

State Farm got the Internet’s attention this year with a deepfake advertisement of ESPN SportsCenter anchor Kenny Mayne. To many, this was an introduction to a new and accessible technology that creates convincingly realistic fake videos.
Nearly anyone with Internet access can create a realistic video clip of events that never happened. Deepfakes are videos that use artificial intelligence to “face-swap” one person’s face (often a celebrity or politician) onto another person’s body. Deepfakes are created by a pair of neural networks called Generative Adversarial Networks. One of the networks uses a set of real images to create new,
Continue Reading Deepfakes Can Mean Deep Water and Deep Pockets for Your Business

As SAP and some other vendors are forcing users of ERP software systems into vendors’ proprietary clouds, a significant percentage of the world’s Chief Information Officers are concerned about the security of the data being stored there.
This is one of the main takeaways from a KPMG and Oracle survey released during the midst of COVID-19. Due to the timing, many executives may have missed this news as they focused on the security and safety of their families.
ERP security is not the only concern for technology heads – this applies to all information stored in the cloud. However, for
Continue Reading CIOs Worry About ERP Data Security in the Cloud During and After COVID-19

As is happening with almost everything in business, COVID-19 is having an impact on ERP software systems and digital transformation projects – particularly with respect to interruptions or delays in software implementation projects. Some companies are postponing their implementation or drastically reducing the scope of their implementations.
While halting or postponing an implementation project in the face of COVID-19 may make sense, there is a risk of losing the institutional knowledge accumulated by the integration team working on the project.
Consultants that understood your business requirements may not be available at a future date. There will also be additional costs
Continue Reading Balancing ERP Needs with COVID-19 Realities

Enacted in 2008, the Illinois Biometric Information Privacy Act (BIPA) continues to be the most consumer-friendly biometric privacy law in the country. In the wake of the Illinois Supreme Court’s seminal 2019 decision in Rosenbach v. Six Flags, plaintiffs have filed hundreds of class action lawsuits against businesses and employers in a broad range of industries, including manufacturing, logistics, retail, hospitality, food and beverage, health and technology. These lawsuits have been filed because of a perception that BIPA, as interpreted by the Illinois Supreme Court in Rosenbach, creates significant liability where biometric information has been collected from an employee or consumer without first
Continue Reading Recent Court Decisions Reverse Prior Plaintiff-Friendly BIPA Trends

In an interview with TechTarget, Chicago Taft partners Marcus Harris and Daniel Saeedi explored the impacts that the pandemic will have on ERP implementations and what customers can do to alleviate risk and protect their ERP investments. In a separate interview, Marcus Harris also provided advice on renegotiating ERP contracts when the scope of ERP implementation projects change due to the COVID-19 crisis.

The full interviews are available by clicking on the following links:

Continue Reading ERP Implementation and Contract Negotiation Challenges During COVID-19

COVID-19 has abruptly brought our world to a screeching halt. We can all agree that the post-pandemic world will be different, and the legal practice will not be an exception.   As we continue to be apart and try to overcome the global pandemic, it’s easy to become despondent about what the future waves of the virus will wage upon us as we absorb the sobering fact that a majority of will catch the virus and thousands of people will die.
Lawyers – like everyone else dealing with the pandemic – cannot delude themselves into thinking this is a short-term problem. 
Continue Reading COVID-19 Pandemic is Rocking our Legal Profession

This is an unsettling and chaotic period of no longer business-as-usual for every industry, and the legal practice is no exception.  While we are all trying to stay safe and relatively production, a tsunami of change is overwhelming us.

Clio, one of the largest law firm management systems, published a survey of law firms to assess the impact of the Pandemic on the practice.

Generally, the report confirms what we have been experiencing first hand – that the practice has been significantly affected by social restrictions and we are seeing reduced client demands.  This is notwithstanding the ongoing need for
Continue Reading COVID-19 is affecting the Practice

Taft Chicago partners Marcus Harris and Daniel Saeedi presented several sessions during the Digital Stratosphere Online Edition, April 20-24, 2020. Each day featured different presenters discussing the new realities of ERP, HCM and digital transformation projects in a post-COVID-19 world. Harris and Saeedi spoke jointly on “How to Negotiate (and Renegotiate) ERP Contracts During Crisis;” Saeedi spoke on “Cleanse and Protect: Why Data and Cybersecurity are More Important than Ever” and Harris spoke on “Mitigating Digital Transformation Risk Amidst Disruption and Uncertainty.”
If you are interested in learning more about these topics, please contact Marcus Harris or Daniel Saeedi
Continue Reading Taft Partners Marcus Harris and Daniel Saeedi Present at Digital Stratosphere Online Edition

Last week I had the opportunity to speak at Rocket Aid, the virtual legal conference hosted by Rocket Matter. I spoke with Larry Port on one of my favorite topics: Going Paperless.

If you did not attend, you missed a great conference. The best part is that the conference had almost 500 attendees and raised more than $22,000 for COVID-19 related charities.

I had a great time, both during my session and during the sessions that I attended. The sessions I attended were informative. Plus, I really enjoyed the virtual conference format. It’s certainly not the same as attending a
Continue Reading Rocket Aid Results

In this time when we all are socially distancing ourselves from others, Rocket Matter has decided to present a virtual conference for attorneys. Plus, the conference registration fee ($25) will be donated to charity.

The conference will be April 16-17, 2020. Session topics include:

  • Covid-19 and Law Firm Operations: What are We Learning?
  • Remote Lawyering Overview: The Tools You Need to Work from Home
  • How to Increase Profits and Sanity by Running a Lean Law Firm
  • When Clients Can’t Access Their Checkbook: Getting Up to Speed with Electronic Payments
  • Media Roundtable: What Leading Journalists Suggest About Messaging and Pitches during

Continue Reading Attend Rocket Aid, Hosted by Rocket Matter

The China Council for the Promotion of International Trade has currently issued at least 4,811 force majeure certificates due to the COVID-19 pandemic (link). These certificates qualify the coronavirus outbreak as a force majeure event and certify that a party’s partial performance or failure to perform under an agreement be excused if there is a force majeure clause in the agreement.  According to a Xinhua state media report, the total contract value for the agreements associated with the certificates is an alarming 373.7 billion Chinese yuan (equivalent to US$53.79 billion). Unfortunately, for many U.S. businesses impacted by the
Continue Reading COVID-19 and Understanding Your Force Majeure Clauses