A dispensary management company should take the day-to-day off the owner’s plate: buying, staffing, cash, promotions, compliance routines and reporting. The owner keeps the handful of decisions that belong to owners. If you own one store or three, and you are still the person who approves every order and chases every drawer, that is the job you are trying to hand off. Below is how we run it at our own store, what usually breaks when operators try to build it alone, and what to insist on before you let anyone run yours.

Thomas Howard owns and operates Pekin’s Local…

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