The Commission on Professionalism recently delivered our Courthouse Professionalism Training for the Circuit Court of Cook County’s Sixth Municipal District in Markham Courthouse.
The exercise allows courthouse personnel to experience their courthouse from the perspective of court users, encouraging them to discuss ways of enhancing professionalism in their protocols and procedures.
The session involves interactive skits, discussion of access to justice resources and listening skills, and my favorite part: breakout sessions. During the breakout sessions, small groups of attendees are asked three questions:
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