Starbucks holds a special place in my heart; I am a regular coffee drinker and by now my local store knows not only my name, but also my dog’s name. The other day I was in line ready to order and overheard the customer in front of me laughing about her magic Starbucks card that showed a $0.18 balance but just keeps on working. She used her magic card to pay and stepped off to the side to wait for her order. Before I could mutter “Grande Cappuccino with Skim Milk,” my barista informed me their system was acting up and I could
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