Artificial Intelligence (AI) is reshaping the insurance industry, prompting regulators to issue guidance for responsible use of AI. As AI transforms the insurance industry, insurers must balance innovation with regulatory compliance and consumer protection. Delaware and New Jersey have recently joined 21 other states and issued guidance on AI in insurance based on the AI Model Bulletin adopted by the National Association of Insurance Commissioners (NAIC) in 2023. Here’s what insurers need to know.
Delaware’s AI Bulletin No. 148
On February 5, 2025, the Delaware Department of Insurance issued Bulletin No. 148, providing regulatory guidance for insurers using Artificial Intelligence