There are some clients who are so grateful for the efforts that we’ve given them during their case that they are moved to tears.

That was the case for Lonna B., who cried when talking about the contributions that attorney Kayla Coates and legal assistant Citlali Vences made to her workers’ compensation case. 

What did they do to make Lonna feel that way? Find out in this edition of “Client Stories” in the video above.