Nursing homes are meant to be safe places where elderly and disabled individuals receive the care they need. However, there are strict regulations in place to ensure residents are treated fairly and with dignity. These rules exist to protect residents from mistreatment, neglect, and abuse.
Understanding these regulations is crucial for both residents and their families. Knowing what nursing homes can and cannot do helps people recognize signs of misconduct. It also empowers them to take action if a facility is not following the law.
Legal Framework Protecting Nursing Home Residents
Both federal and state laws set guidelines for how nursing homes must operate. These laws outline the quality of care residents should receive and define their rights. Facilities that fail to meet these standards can face penalties, lawsuits, or even closure.
One of the most important federal laws is the Nursing Home Reform Act, which ensures that all residents receive proper medical care, live in a safe environment, and are treated with dignity. State laws may add additional protections, but all nursing homes must at least meet federal standards.
12 Things Nursing Homes Are Not Allowed to Do
1. Deny Necessary Medical Care
Nursing homes must provide proper medical treatment to all residents. They cannot refuse care that a resident needs, such as medication, therapy, or emergency treatment. Deliberately ignoring medical needs can lead to serious health complications.
2. Use Physical or Chemical Restraints Without Medical Necessity
Facilities cannot tie residents to beds or wheelchairs to control their behavior. They also cannot use drugs to sedate residents unless a doctor deems it necessary for medical reasons. Using restraints improperly can cause serious physical and emotional harm.
3. Restrict Visitation Rights
Residents have the right to see their loved ones. A nursing home cannot prevent family or friends from visiting unless there is a specific legal reason, such as a court order. Social interaction is crucial for mental and emotional well-being.
4. Ignore Complaints or Concerns from Residents and Families
If a resident or their family has concerns about care, the nursing home must address them. Ignoring complaints or punishing someone for speaking up is illegal. Every facility should have a process for handling concerns fairly.
5. Overmedicate or Withhold Medication
A nursing home cannot give unnecessary medication just to make a resident easier to manage. At the same time, they cannot refuse to provide prescribed medication. Either action can cause serious harm and violates a resident’s rights.
6. Discriminate Against Residents
All residents must be treated equally, regardless of race, gender, disability, religion, or other factors. A nursing home cannot refuse care, provide lower-quality services, or mistreat someone because of who they are.
7. Prevent Residents from Accessing Their Financial Information
Residents have the right to manage their own money unless they have legally assigned someone else to do it. A nursing home cannot block access to financial statements, bank accounts, or other personal assets.
8. Evict Residents Without Proper Legal Process
A nursing home cannot simply kick out a resident without following legal procedures. They must have a valid reason, such as non-payment or medical necessity, and they must give proper notice before removing someone.
9. Neglect Personal Hygiene and Basic Needs
Residents must receive help with bathing, grooming, using the restroom, and other daily needs if they require assistance. A nursing home cannot ignore these responsibilities, as doing so can lead to serious health problems.
10. Fail to Protect Residents from Abuse and Neglect
Nursing homes must ensure residents are safe from physical, emotional, and financial abuse. This includes protecting them from harm caused by staff, other residents, or visitors. Failing to prevent or stop abuse is a major violation.
11. Retaliate Against Residents for Complaints
Residents should feel safe reporting problems without fear of punishment. A nursing home cannot evict, isolate, or mistreat someone for speaking out about poor conditions or misconduct.
12. Charge Hidden Fees or Engage in Financial Exploitation
Billing must be clear and upfront. A nursing home cannot add extra charges without explanation or take advantage of residents financially. Financial abuse is a serious offense and should be reported immediately.

What to Do If a Nursing Home Violates These Rules
If a nursing home is breaking the rules, residents and their families should take action immediately. The first step is to file a complaint with the facility’s management. Many issues can be resolved internally if staff are willing to listen and make changes.
If the problem is not fixed, families can contact an ombudsman program. These state-run programs advocate for residents and help resolve disputes. They can investigate complaints and push for corrective action.
In more serious cases, legal action may be necessary. If a nursing home is violating the law, an attorney can help file a lawsuit or seek compensation for harm caused. Holding nursing homes accountable is essential for protecting vulnerable individuals.
Contact Chicago Nursing Home Abuse Attorney for Help
If you or a loved one has experienced abuse, neglect, or mistreatment in a nursing home, legal help is available. The our nursing home attorneys at Phillips Law Offices specialize in nursing home abuse cases and can help you fight for justice.
Don’t wait to take action. Contact us today for a consultation. Protecting the rights and safety of nursing home residents is too important to ignore.
Interesting Reads:
The Tragedy of Nursing Home Abuse
How to prove nursing home negligence?
Common Forms Of Nursing Home Abuse And Neglect
The post 12 Things Nursing Homes Are Not Allowed to Do appeared first on Phillips Law Offices.